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HELP & SUPPORT

HerCare Support Center

We're here to help • Typical response time: Under 24 hours

Support Topics

  • Contact Support
  • Subscription Help
  • Report a Bug
  • Data & Privacy Requests

Contact Technical & Account Support

Have a question, feedback, or need help with your HerCare account? Send our support team a message:

✓ Support Ticket Successfully Created
Ticket reference #HC-SUP-48291 logged. A member of our clinical and technical support team will contact you at your email within 24 hours.

Managing Google Play Subscriptions

Because mobile subscriptions are managed by Google Play Billing and RevenueCat, you can update your payment method or cancel renewals anytime directly in your device’s Google Play app:

  1. Open the Google Play Store on your Android phone.
  2. Tap your profile icon in the top right corner.
  3. Tap Payments & subscriptions > Subscriptions.
  4. Select HerCare.
  5. Tap Cancel subscription and follow the instructions.

Report a Bug or App Glitch

If you encounter unexpected behavior or cycle calculation discrepancies, please include your device model and Android OS version in your message or email us directly at hello@thehercare.in.

Direct Support Emails

Technical Support: hello@thehercare.in
Privacy & DPO: hello@thehercare.in
Legal Inquiries: hello@thehercare.in

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